CUSTOMER INFORMATION PRIVACY POLICY
* Customer information
- Customer information includes name, email address, phone number, contact address and other personal information actively provided by the customer or collected by Shopvps247.com by other valid methods.
- Customer information does not include data about the website and other services of customers using or stored on the server providing services of Shopvps247.com.
* Customer data
- Customer's data includes website source code, database, service configuration and other data provided by customer, self-managed and stored on service provider servers of Shopvps247.com .
- Shopvps247.com does not back up or store customer's data except in the determined forms necessary to provide the service and confirmed by the customer.
- Customer's data is stored until the customer stops using the service of Shopvps247.com or the customer actively requests to delete / destroy the data.
* Use of customer information
* Shopvps247.com uses information actively provided by customers or collected through other forms for the purpose of
- Statistics on the number of visitors to the website and the level of interest in our services.
- Manage customer account ownership authentication information (if the customer has registered an account with Shopvps247.com) and perform customer care operations, including:
+ Process orders and provide registration services to store website content and other services within the business limits of Shopvps247.com.
+ Receive and respond to inquiries, comments, requests for assistance, suggestions or complaints related to the provision of services.
+ Provide information about promotions, price lists, sales policies and customer service.
- Shopvps247.com commits not to advertise services not directly provided by Shopvps247.com or send spam for other purposes.
- Shopvps247.com commits not to provide customer contact information to third parties, except in the cases notified to the customer as follows:
+ The provision is necessary to ensure the use of the service (for example, registering domain name ownership information with VNNIC).
+ The provision is made at the written request of the law enforcement units in Vietnam.
* Access and edit customer data
- Shopvps247.com commits to only access or edit customer's data with the customer's consent and confirmation and only to perform operations for the job at the request of the customer, in accordance with the responsibility. assigned responsibilities and in accordance with the relevant instructions and technical processes of the company.
- Shopvps247.com is committed not to use customer data or provide access to customer data to third parties for any purpose.
- Shopvps247.com is committed to handing over or deleting all customer data upon request.
* Safeguard customer information and customer data
- Shopvps247.com is committed to making every effort to implement measures to protect customer information and data within its ability, including:
+ Using an encrypted Internet communication protocol with a digital certificate (SSL).
+ Verify access rights or correct customer information by other methods in case of not accessing directly via the Internet.
- Shopvps247.com is not responsible if incidents related to the security of customer information or customer data arise from causes not within the control of Shopvps247.com including but not limited to limited by customers revealing passwords or having security attacks through other methods unrelated to Shopvps247.com's services.
* Website system of Shopvps247.com
- The website system of Shopvps247.com is the website using the main domain name https://Shopvps247.com
- Shopvps247.com websites may include links to other websites for the purpose of introducing or supplementing information. We are not responsible for the content and privacy policies of these websites.
* Policy changes
- In order to promptly respond to the needs of Shopvps247.com and the feedback from customers (if any), we may change the content terms of this customer information privacy policy without needing to do so. prior notice.
- Shopvps247.com will try to notify customers by email if there are important adjustments that are likely to affect the interests of customers.
- When updating the content of this policy, Shopvps247.com will correct the time in the "last updated" note on the website.
Last updated on March 25, 2023