Refund and dispute resolution policy
 

At Shopvps247.com , we strive to provide consistent and sustainable service to our customers. Please read this document carefully before starting to use the service (as described in the Privacy Agreement and Terms of Service), as it outlines policies regarding dispute resolution and refund issues that may arise as a result of using Shopvps247.com.


Refund Policy:

Since Shopvps247.com offers are intangible and irrevocable, the quality of the services provided is subject to the terms and conditions set out in the service level agreement. Once the payment process is completed, we will not support refunds for any paid services that are not product features. All payments are final. As a customer, it is your responsibility to be aware of this when purchasing any services on our website.

Including but not limited to the following situations:

· The data provided by the customer during registration is incomplete or inconsistent.

· Customer account is locked or suspended due to illegal customer activity.

· Breach of Customer's obligations relating to the reasonable use of the System or Services (as defined in the Terms of Use).

· The quality of service provided complies with the terms and conditions specified in the service level agreement.

· The purchased IP's validity period has expired.

· Connection quality and connection speed are limited by third party capabilities and are beyond the control of Shopvps247.com. Shopvps247.com does not guarantee any quality measurements of internet connection quality provided by third party internet service providers and you agree that any issues related to connection speed parameters are non-refundable.

· Rejecting customer software. As long as the customer can access the system and/or use the system with third party software and/or proprietary software (customer software), Shopvps247.com will not be responsible for the compatibility of the customer software with the system.


Dispute Resolution:

Any dispute arising from customers accessing the service and/or using Shopvps247.com will be resolved according to the following dispute resolution procedures:

Any disputes arising from the use of the system, resolve any issues that may arise with the customer regarding refunds, cancellations or complaints through customer support.